Effective Date: February 1st, 2025 Last Updated: February 1st, 2025
This Privacy Policy outlines how Cheddar collects, uses, stores, and protects user data when accessing and using our platform. By using Cheddar, you consent to the practices described in this policy.
Cheddar collects only the necessary information to provide and improve our services. This includes:
We collect the following personally identifiable information when you create an account, use our services, or complete identity verification for withdrawals: • Full Name • Phone Number • Date of Birth • Email Address (if applicable) • Government-issued Identification (for KYC verification) • Payment Information (such as Venmo, bank details, or other payout methods)
Cheddar automatically collects information about how users interact with the platform, including: • Device information (such as operating system and browser type) • IP address and location data (where required by law) • Timestamps of logins and activity • In-app transactions and usage statistics
Cheddar uses your phone number to send SMS-based one-time passcodes (OTPs) for authentication and security purposes. By providing your phone number, you consent to receive these messages. Message and data rates may apply depending on your mobile carrier. These messages are used solely for login, verification, and account-related purposes. You may opt out of SMS communications at any time by replying “STOP” to a Cheddar message. However, opting out may impact your ability to access your account, as SMS OTP is required for login and verification. We do not use phone numbers for marketing purposes without your explicit consent.
The information we collect is used solely to provide and enhance Cheddar’s services. This includes: • Verifying your identity for account security and withdrawals • Processing transactions and payments • Ensuring compliance with legal and regulatory requirements • Providing customer support • Preventing fraud, unauthorized access, and illegal activities • Improving platform functionality and user experience
Cheddar retains all records and user data for as long as required to comply with legal, financial, and regulatory obligations. Users cannot request data deletion where retention is required by law (such as financial transaction records and KYC verification).
We implement strict security measures to protect user data, including: • End-to-end encryption of sensitive information • Secure servers and restricted access to personal data • Regular security audits and compliance reviews • Fraud detection systems to monitor for suspicious activity
Cheddar does not sell, trade, or rent user data. However, we may share limited information with third parties only in the following cases: • Regulatory Compliance: When required by law enforcement, regulators, or financial institutions. • Payment Processors: To facilitate deposits and withdrawals, we may share necessary details with trusted third-party payment providers. • Fraud Prevention & Security Services: To detect and prevent fraudulent activities, we may use third-party security services.
Users have the following rights regarding their data: • Access & Review: Users may request access to their stored personal information. • Account Deletion: Users can request account deletion, subject to legal and financial compliance obligations. • Data Corrections: Users can update inaccurate information through their account settings or by contacting support.
Cheddar complies with all applicable data protection laws and financial regulations. Users engaging in financial transactions, including withdrawals, must complete Know Your Customer (KYC) verification to meet compliance requirements.
Cheddar reserves the right to update this Privacy Policy. Users will be notified of any significant changes. Continued use of the platform after updates constitutes acceptance of the revised policy.
For any privacy-related questions or concerns, users can contact us at: • iMessage: Evan@thecheddar.app • Email: Evan@thecheddar.app • Mail: Spill The Beans, Inc., 2925 Van Ness Avenue #6, San Francisco, CA 94109